.page-faq {
  --faq-rail-w: 268px;
  background: var(--jn-zhi);
  color: var(--jn-mo);
  font-family: var(--jn-font-body);
}

/* ---------- 封面题头 ---------- */
.page-faq .faq-hero {
  position: relative;
  isolation: isolate;
  overflow: hidden;
  padding: clamp(96px, 15vw, 168px) 0 clamp(52px, 8vw, 92px);
  background: var(--jn-daiqing);
  color: var(--jn-ci);
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  z-index: -1;
  top: -26%;
  right: -12%;
  width: clamp(300px, 62vw, 760px);
  aspect-ratio: 1 / 1;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(27, 110, 140, 0.6) 0%, rgba(27, 110, 140, 0) 68%);
  pointer-events: none;
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  left: 0;
  right: 0;
  bottom: 0;
  height: 3px;
  background: linear-gradient(90deg, var(--jn-cheng) 0%, var(--jn-huang) 42%, rgba(255, 212, 59, 0) 100%);
}

.page-faq .faq-hero__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(28px, 5vw, 56px);
  align-items: end;
}

.page-faq .faq-hero .jn-breadcrumb {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-bottom: 22px;
  font-size: 13px;
  color: rgba(250, 248, 242, 0.55);
}

.page-faq .faq-hero .jn-breadcrumb a {
  color: rgba(250, 248, 242, 0.86);
  text-decoration: none;
  border-bottom: 1px solid rgba(250, 248, 242, 0.3);
}

.page-faq .faq-hero .jn-breadcrumb a:hover {
  color: var(--jn-huang);
  border-color: var(--jn-huang);
}

.page-faq .faq-eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 12px;
  margin: 0 0 18px;
  font-family: var(--jn-font-num);
  font-size: 12px;
  letter-spacing: 0.22em;
  text-transform: uppercase;
  color: var(--jn-huang);
}

.page-faq .faq-eyebrow::before {
  content: "";
  width: 30px;
  height: 1px;
  background: currentColor;
}

.page-faq .faq-hero__title {
  margin: 0 0 22px;
  max-width: 17em;
  font-family: var(--jn-font-title);
  font-size: clamp(30px, 6.2vw, 62px);
  font-weight: 800;
  line-height: 1.16;
  letter-spacing: -0.012em;
  color: var(--jn-ci);
}

.page-faq .faq-hero__lead {
  margin: 0 0 28px;
  max-width: 42em;
  font-size: clamp(15px, 1.6vw, 17px);
  line-height: 1.9;
  color: rgba(250, 248, 242, 0.78);
}

.page-faq .faq-hero__status {
  display: inline-flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px 12px;
  margin: 0;
  padding: 12px 18px;
  border: 1px solid rgba(250, 248, 242, 0.22);
  border-radius: var(--jn-radius);
  background: rgba(7, 30, 38, 0.4);
  font-size: 14px;
  line-height: 1.6;
  color: rgba(250, 248, 242, 0.86);
}

.page-faq .faq-hero__status strong {
  font-family: var(--jn-font-num);
  font-weight: 600;
  color: var(--jn-huang);
}

.page-faq .faq-hero__status-dot {
  flex: 0 0 auto;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--jn-shui);
  box-shadow: 0 0 0 4px rgba(46, 139, 116, 0.24);
}

.page-faq .faq-hero__status-sep {
  color: rgba(250, 248, 242, 0.4);
}

.page-faq .faq-hero__figure {
  margin: 0;
  overflow: hidden;
  border: 1px solid rgba(250, 248, 242, 0.2);
  background: rgba(7, 30, 38, 0.5);
  box-shadow: var(--jn-shadow);
}

.page-faq .faq-hero__figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

@media (min-width: 900px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.1fr) minmax(0, 0.9fr);
    gap: clamp(40px, 5vw, 72px);
  }
}

/* ---------- 正文骨架 ---------- */
.page-faq .faq-body {
  padding: clamp(44px, 7vw, 84px) 0 clamp(56px, 8vw, 96px);
}

.page-faq .faq-body__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(30px, 5vw, 64px);
  align-items: start;
}

@media (min-width: 960px) {
  .page-faq .faq-body__grid {
    grid-template-columns: var(--faq-rail-w) minmax(0, 1fr);
    gap: clamp(48px, 6vw, 92px);
  }
}

/* ---------- 左侧分类轴 ---------- */
.page-faq .faq-rail__title {
  margin: 0 0 14px;
  font-family: var(--jn-font-num);
  font-size: 12px;
  font-weight: 600;
  letter-spacing: 0.2em;
  text-transform: uppercase;
  color: var(--jn-hulan);
}

.page-faq .faq-rail__list {
  display: flex;
  gap: 8px;
  margin: 0;
  padding: 0 0 6px;
  list-style: none;
  overflow-x: auto;
  scrollbar-width: none;
}

.page-faq .faq-rail__list::-webkit-scrollbar {
  display: none;
}

.page-faq .faq-rail__item {
  flex: 0 0 auto;
}

.page-faq .faq-rail__link {
  display: flex;
  align-items: center;
  gap: 12px;
  text-decoration: none;
  color: var(--jn-mo);
}

.page-faq .faq-rail__num {
  display: none;
  place-items: center;
  flex: 0 0 auto;
  width: 30px;
  height: 30px;
  border-radius: 50%;
  border: 1px solid var(--jn-line-strong);
  background: var(--jn-ci);
  font-family: var(--jn-font-num);
  font-size: 12px;
  color: var(--jn-hulan);
}

.page-faq .faq-rail__label {
  display: inline-block;
  padding: 8px 14px;
  border: 1px solid var(--jn-line-strong);
  border-radius: 999px;
  background: var(--jn-ci);
  font-size: 14px;
  line-height: 1.4;
  white-space: nowrap;
  transition: color 0.18s ease, border-color 0.18s ease, background-color 0.18s ease;
}

.page-faq .faq-rail__link:hover .faq-rail__label,
.page-faq .faq-rail__link:focus-visible .faq-rail__label {
  color: var(--jn-cheng);
  border-color: var(--jn-cheng);
}

@media (min-width: 960px) {
  .page-faq .faq-rail {
    position: sticky;
    top: calc(var(--jn-header-h) + 26px);
  }

  .page-faq .faq-rail__title {
    margin-bottom: 20px;
  }

  .page-faq .faq-rail__list {
    display: block;
    overflow: visible;
    padding: 0;
    position: relative;
  }

  .page-faq .faq-rail__list::before {
    content: "";
    position: absolute;
    left: 15px;
    top: 12px;
    bottom: 12px;
    width: 1px;
    background: var(--jn-line-strong);
  }

  .page-faq .faq-rail__num {
    display: grid;
    position: relative;
    z-index: 1;
  }

  .page-faq .faq-rail__link {
    padding: 9px 0;
  }

  .page-faq .faq-rail__label {
    padding: 0;
    border: 0;
    border-radius: 0;
    background: none;
    font-size: 15px;
    color: var(--jn-mo);
    white-space: normal;
  }

  .page-faq .faq-rail__link:hover .faq-rail__num,
  .page-faq .faq-rail__link:focus-visible .faq-rail__num {
    background: var(--jn-cheng);
    border-color: var(--jn-cheng);
    color: #fff;
  }

  .page-faq .faq-rail__link:hover .faq-rail__label,
  .page-faq .faq-rail__link:focus-visible .faq-rail__label {
    color: var(--jn-daiqing);
  }
}

/* ---------- 问答分组 ---------- */
.page-faq .faq-group {
  margin-bottom: clamp(44px, 6vw, 76px);
  scroll-margin-top: calc(var(--jn-header-h) + 28px);
}

.page-faq .faq-group:last-child {
  margin-bottom: 0;
}

.page-faq .faq-group__head {
  display: flex;
  align-items: baseline;
  gap: 14px;
  padding-bottom: 14px;
  margin-bottom: 4px;
  border-bottom: 1px solid var(--jn-line-strong);
}

.page-faq .faq-group__index {
  flex: 0 0 auto;
  font-family: var(--jn-font-num);
  font-size: 12px;
  letter-spacing: 0.1em;
  color: var(--jn-hulan);
}

.page-faq .faq-group__title {
  margin: 0;
  font-family: var(--jn-font-title);
  font-size: clamp(20px, 2.8vw, 28px);
  font-weight: 700;
  line-height: 1.35;
  letter-spacing: -0.005em;
  color: var(--jn-daiqing);
}

.page-faq .jn-accordion {
  border-top: 1px solid var(--jn-line);
}

.page-faq .jn-accordion__item {
  border-bottom: 1px solid var(--jn-line);
}

.page-faq .jn-accordion__btn {
  display: flex;
  align-items: baseline;
  gap: 16px;
  width: 100%;
  margin: 0;
  padding: 20px 8px 20px 0;
  border: 0;
  border-radius: var(--jn-radius);
  background: none;
  font-family: inherit;
  font-size: clamp(15.5px, 1.8vw, 17.5px);
  font-weight: 600;
  line-height: 1.65;
  text-align: left;
  color: var(--jn-daiqing);
  cursor: pointer;
  transition: color 0.18s ease, padding-left 0.18s ease;
}

.page-faq .jn-accordion__btn:hover {
  color: var(--jn-cheng);
  padding-left: 6px;
}

.page-faq .jn-accordion__btn:focus-visible {
  outline: 2px solid var(--jn-cheng);
  outline-offset: 2px;
}

.page-faq .faq-q__num {
  flex: 0 0 auto;
  padding-top: 5px;
  font-family: var(--jn-font-num);
  font-size: 12px;
  font-weight: 500;
  letter-spacing: 0.04em;
  color: var(--jn-hulan);
}

.page-faq .faq-q__text {
  flex: 1 1 auto;
}

.page-faq .jn-accordion__panel {
  padding: 0 8px 22px 36px;
  font-size: 15px;
  line-height: 1.9;
  color: rgba(16, 23, 26, 0.82);
}

.page-faq .jn-accordion__panel p {
  margin: 0 0 10px;
}

.page-faq .jn-accordion__panel p:last-child {
  margin-bottom: 0;
}

.page-faq .faq-inline-link {
  color: var(--jn-hulan);
  text-decoration: none;
  border-bottom: 1px solid rgba(27, 110, 140, 0.4);
  transition: color 0.18s ease, border-color 0.18s ease;
}

.page-faq .faq-inline-link:hover,
.page-faq .faq-inline-link:focus-visible {
  color: var(--jn-cheng);
  border-color: var(--jn-cheng);
}

/* ---------- 分组配图 ---------- */
.page-faq .faq-figure {
  margin: 26px 0 0;
  overflow: hidden;
  border: 1px solid var(--jn-line);
  background: var(--jn-ci);
}

.page-faq .faq-figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

/* ---------- 人工客服面板 ---------- */
.page-faq .faq-support {
  display: grid;
  grid-template-columns: 1fr;
  gap: 1px;
  margin-top: 20px;
  border: 1px solid var(--jn-line);
  background: var(--jn-line);
}

.page-faq .faq-support__cell {
  padding: clamp(20px, 3vw, 28px);
  background: var(--jn-ci);
}

.page-faq .faq-support__label {
  display: block;
  margin-bottom: 10px;
  font-family: var(--jn-font-num);
  font-size: 11.5px;
  font-weight: 600;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: var(--jn-hulan);
}

.page-faq .faq-support__value {
  margin: 0;
  font-size: clamp(16px, 2vw, 19px);
  font-weight: 600;
  line-height: 1.55;
  color: var(--jn-daiqing);
  word-break: break-word;
}

.page-faq .faq-support__value--num {
  font-family: var(--jn-font-num);
  letter-spacing: 0.01em;
}

.page-faq .faq-support__note {
  margin: 10px 0 0;
  font-size: 13.5px;
  line-height: 1.78;
  color: rgba(16, 23, 26, 0.62);
}

.page-faq .faq-support__hint {
  margin: 20px 0 0;
  padding: 2px 0 2px 16px;
  border-left: 3px solid var(--jn-cheng);
  font-size: 14.5px;
  line-height: 1.85;
  color: rgba(16, 23, 26, 0.78);
}

@media (min-width: 720px) {
  .page-faq .faq-support {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

/* ---------- 收束主题带 ---------- */
.page-faq .jn-cta-band {
  margin-top: clamp(20px, 4vw, 40px);
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .jn-accordion__btn,
  .page-faq .faq-inline-link,
  .page-faq .faq-rail__label {
    transition: none;
  }

  .page-faq .jn-accordion__btn:hover {
    padding-left: 0;
  }
}